Frequently Asked Questions
Everything you need to know about Boss Up Cosmetics
How long does shipping take?
Orders are processed within 2-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take up to 14-21 business days depending on your location.
Are your beauty products cruelty-free?
Yes! Boss Up Cosmetics is 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.
What is your return policy?
Due to the hygienic nature of cosmetics, we only accept returns on unopened and unused products within 14 days of delivery. If your item arrived damaged, please contact our support team immediately.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific destination.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products safe for sensitive skin?
While our products are formulated with high-quality ingredients, we recommend performing a patch test on a small area of skin before full application, as everyone's skin reacts differently.